Wan 2.2 AI Privacy Policy
Your privacy is important to us at Wan 2.2 AI. This Privacy Policy explains how we collect, process, and protect your information when you use our AI-powered creative services at wan2-2.com.
1. Information Collection
1.1 User-Provided Information:
- Account information (email address, name, secure password)
- Payment details (processed securely by our trusted payment partners)
- Creative content (uploaded images, text prompts, generated videos)
- Customer support interactions (help requests, feedback)
1.2 Automatically Collected Data:
- Service usage data (feature utilization, generation history)
- Technical information (IP address, browser type, device details)
- Performance metrics (error logs, usage statistics)
- Cookies and similar technologies
2. How We Use Your Information
Your information helps us provide and improve our services:
- Delivering and improving our AI-powered creative technology
- Processing your creative requests and generating high-quality content
- Managing your account and subscription services
- Analyzing and optimizing service performance
- Providing updates about new features and improvements
- Ensuring platform security and preventing misuse
3. Data Protection and Security
We implement robust security measures to protect your information:
- Industry-standard encryption for data transmission and storage
- Regular security audits and continuous monitoring
- Secure cloud infrastructure with enterprise-grade protection
- Strict access controls and authentication protocols
4. Information Sharing
We may share your information with:
- Service providers (hosting, payment processing, analytics)
- Legal authorities (when required by law)
- Business partners (only with your explicit consent)
We never sell your personal information to third parties.
5. Your Rights and Controls
As our user, you can:
- Access your personal data
- Correct any inaccurate information
- Request data deletion
- Export your information
- Control your communication preferences
- Manage cookie settings
Data Collection and Marketing Preferences
You can opt out of certain data collection and marketing communications. To unsubscribe from marketing emails, use the "unsubscribe" link in any marketing message or update your account settings. For assistance, contact us at support@wan2-2.com.
Cookie preferences can be managed through your browser settings, though this may affect certain service features.
Under applicable privacy laws (GDPR, CCPA), you have the right to control your data processing preferences. Contact us to exercise these rights.
6. Content Management
Our content management policies include:
- Temporary storage of uploaded content during processing
- Generated content storage based on your subscription level
- 30-day retention period for free accounts
- Active account data maintenance
7. Cookies and Tracking
8. Children's Privacy
Our services are not intended for users under 13 years old. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such data, please contact us immediately.
9. International Data Processing
Your information may be processed and stored in various countries. We implement appropriate safeguards to protect your data during international transfers.
10. Policy Updates
We regularly review and update this policy. Major changes will be communicated through email or platform notifications. Continued use of our services after updates indicates acceptance of the revised policy.
11. Contact Us
For privacy-related questions or concerns, contact our privacy team at:
Last updated: February 14, 2025